Online Safety: CPD-Certified training for school staff


Updated for the academic year 2024-25

The OSA online safety CPD training for school staff is a CPD-Certified course ensuring those working with children have an up-to-date knowledge of the statutory requirements they must meet, the threats to children online, how to reduce these risks, and guidance on ensuring staff use of digital technology is safe and responsible.

The course has been completed by staff in schools across the UK, with around fourteen thousand individuals fully completing courses over the past two academic years. In evaluations, 97% of participants have indicated that they would recommend this course to others working in schools.


Quotes from staff who have recently completed the course:

• “A thorough overview of the issues surrounding online communication for young people and all those working for a school”

• “Excellent course – packed with knowledge, great examples and easy to understand”

• “Such an enlightening, interesting but worrying course. E-safety is so important for young people and their mental health”

• “I believe this course has reinforced the notion that online safety is probably the biggest challenge to students nowadays and that we, as teachers, have a primary role in keeping our students safe”

• “I have learned far more than I expected on a whole host of differing topics. This has proved particularly relevant given the current lockdown circumstances”


Course summary:

CPD training OSA
  • It is a statutory requirement that schools provide safeguarding training to their staff once a year as a minimum.
  • The DfE clarified guidance on the expectations of online safety education in schools in June 2019. These have been further strengthened by changes to KCSIE.
  • Schools can work towards meeting these expectations with the OSA’s online safety training for staff.
  • Undertaken by almost 30,000 educators, this popular course provides tangible data and evidence that your staff have received and understood training on this important topic.

Thoroughly updated for the 2024-25 academic year

Our CPD updated training takes into account the latest issues, news and DFE guidance. Staff must successfully complete each of the following units to gain the certificate:

  • Module One: Introduction
    • Statutory requirements, including Keeping Children Safe in Education (KCSIE 2023);
    • Procedures and policies for reporting safeguarding concerns;
    • Summary of DFE guidance on online teaching and the use of mobile phones in education;
    • Consideration of statutory requirements for Relationships Education (primary settings) and Relationships and Sex Education (secondary settings).
    • Consideration of the implications of the use of generative AI in the education sector.
  • Module Two: Understanding the Social Media Landscape
    • Key issues around the main social media platforms used by children;
    • Essential guidelines for using any social media platform safely.
  • Module Three: Understanding Online Harms
    • Sexual risks and Exploitation;
    • Online bullying;
    • Physical and mental health issues;
    • Grooming including radicalisation;
    • Navigating digital information;
    • Digital footprint management.
  • Module Four: Supporting children
    • Educating pupils;
    • Internal and external support channels.
  • Module Five: Staff use of digital technologies
    • Awareness of school policies and expectations;
    • Staff management of personal social media accounts;
    • Cybersecurity issues within schools;
    • Managing communication with pupils and parents;
    • Teacher Regulation Agency case studies of staff charged for inappropriate use of technology.

If you’d like to see the change log of additions and updates made to the 2023-24 course in the creation of this new course, please click here.


Course delivery

The course is delivered entirely online. Training is provided through high-quality presentations incorporating interactive activities, recent case studies, videos, extended reading opportunities and opportunities for reflection. Greater levels of interaction have been included than in the previous version of this course, with knowledge checks built into all resources.

Interactive activities

Course duration

As with all online training, the time to complete the course will vary a great deal from person to person. Some will be keen to complete quickly whereas others will spend longer reflecting on the learning provided and will explore additional links more thoroughly. The chart below shows evaluation feedback fromschool staff who have completed the course.


Participant feedback

Feedback from participants on the OSA CPD certification has been overwhelmingly positive, as shown by the evaluation data and testimonials shown below.


Gain access to OSA Certification courses

 Individual Staff CPD Premium AccessSchool CPD PackagePremium Package
Course enrolment using Google/Microsoft accountsYesYesYes
Full access to all training materialsYesYesYes
Access to all module assessmentsYesYesYes
Downloadable accredited certification on CPD course completionYesYesYes
School administrator account to monitor participant progress towards certification YesYes
Course enrolment using bespoke accounts YesYes
Access to the ‘Certified AI User’ course for students in KS3-KS5.  Yes
Full access to online safety certification for KS3-KS5*  Yes
Full access to online safety training for parents*  Yes
Cost£14.99From £149£399
 Sign upSign upSign up

* For details of our popular courses for pupils and parents visit www.onlinesafetyalliance.org/osa-certificate/